Order processing and shipping are done only on weekdays (not including Malaysia public holidays). Delivery times are based on orders placed before 3pm (+8 GMT). It requires 1-2 working days to process the order before delivery. Estimated delivery times are as follows:
2-3 Working Days for West Malaysia
3-5 Working Days for East Malaysia
For international Shipping please contact us and we will help with the necessary arrangements. All international shipping cost will be quoted and borne by the international customer.
How Can I Track My Order?
Please locate your tracking number from the delivery confirmation email. Use the tracking number to track the status of your order delivery with our selected delivery partner.
In the circumstance of a delay or a non-status of your delivery after a week since receiving the delivery confirmation email, please contact our customer care for further assistance.
All items sold are deemed as non-exchangeable, non-returnable and non-refundable. Address cannot be changed once order is paid, Skiin Co. is not liable for wrong address in the invoice.